NEXT GENERATION VOICE SOLUTIONS

Landstar Telecom offers a comprehensive suite of cloud telephony solutions to increase productivity at every business level.

  • Hosted Call Center Solutions
  • Predictive Dialer and SMS
  • Smartphone iPad | Tablet Apps
  • Soft Reception Console
  • IP Fax Solutions
  • Virtual Office Attendant
  • CRM | MS Outlook Integration

ReachUC

With Landstar Telecom and the ReachUC app, we bring the ultimate connectivity to your business phone extension. Twin your smartphone, iPad or tablet and take your desktop phone extension with you anywhere and get the mobility and productivity you demand in today’s competitive environment.

  • FREE download from Apple Store and Google Play
  • All PBX functionality available
  • BLF and Line Appearance
  • Switch calls from app to desk to mobile on the fly
  • Call Recording Available
  • Access User Settings

SOFT RECEPTION CONSOLE

The Landstar Telecom Voice Operator Panel is perfect for large organizations that wish to omit the clutter of reception phones with multiple expansion modules. The VOP provides full extension status monitoring (ringing, busy, available) with calls details and call interception. This advanced software switchboard and attendant console is fully translated in English, French, Spanish, German, Italian, Dutch, Danish, Turkish, Russian and has all the drag and drop features required to operate an effective receptionist environment.

USER FEATURES

  • Account-Authorization Codes
  • ANI/CLI Customizations
  • Anonymous Call Rejection
  • Authentication by Digest
  • Busy Lamp Field
  • Call Forwarding
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Not Reachable
  • Find Me (multiple numbers)
  • Sync with Server
  • Call Logs (Inbound and Outbound)
  • Call Monitoring
  • Automatic Recording
  • Supervising Mode
  • Silent Monitoring
  • Call Notify
  • Call Pick Up
  • Call Pick Up Department
  • Call Pick Up Domain
  • Directed Call Pickup
  • Call Recording
  • Call Return
  • Real-time User Portal Call Status
  • Call Transfer
  • Attended Transfer
  • Blind Transfer
  • Intercom Transfer
  • XMPP Chat Support
  • Transfer to Voicemail
  • Call Waiting
  • Calling Line ID Delivery Blocking
  • Calling Name Retrieval
  • CDRs
  • Charge or Billing Number
  • Client Call Control (API and User Portal)
  • Conferencing (Multi-Way Calling)
  • Convene Conference
  • Invite Attendees
  • Multiple Conference Rooms
  • Scheduled/Instant Conference
  • Web-based Setup
  • Device Auto Provisioning
  • Direct Inward Dialing
  • Directed Call Park
  • Directed Call Pickup
  • Diversion Inhibitor
  • Do Not Disturb
  • Sync with Server
  • Extension Dialing
  • External Calling Line ID Delivery
  • Hunt Groups
  • In-Call Service Activation
  • Instant Messaging (via SIP SIMPLE)
  • Intercom
  • Internal Calling Line ID Delivery
  • Last Number Redial
  • Message Waiting Indicator
  • Music-On-Hold
  • System Default Music-on-Hold
  • Personalized Music-on-Hold
  • Phone Status
  • Presence
  • Privacy
  • Selective Call Acceptance
  • Selective Call Rejection
  • Simultaneous Ring
  • Shared Call Appearance
  • Three-Way Call
  • Two-Stage Dialing
  • Video Telephony
  • Voicemail
  • Default Greetings
  • Customizable Greetings
  • Name Recording
  • Email Notification
  • Voicemail Forwarding
  • Forwarding to Email
  • User Portal (View, Save Delete)
  • Voice Messaging Group
  • Voice Messaging Call Back
  • Voice Mail Transcription
  • Web User Portal
  • Contact List with Presence
  • Click to Call
  • Inbound Call Handling Rules
  • Screen Pops Messaging

GROUP FEATURES

SYSTEM FEATURES

  • ACD
  • Auto Attendants
  • Personal Auto Attendants
  • Scheduled Auto Attendant
  • Chained Auto Attendants
  • Barge In
  • Business Trunking
  • Call Intercept
  • Call Park
  • Directed
  • Dynamic
  • Calling Group ID Deliver
  • Configurable Extension Dialing
  • Configurable Feature Codes
  • Configurable Directories
  • Device Inventory
  • Department Support
  • Group Announcements
  • Group Custom Ring Back
  • Group Instant Messaging
  • Hot Desking
  • Hoteling
  • Hunt Groups
  • Instant Group Call
  • Listen In
  • Office Manager Portal (Web portal)
  • Active Calls
  • Auto Attendant Designer
  • Call Records
  • Call Statistics
  • Conference Bridge Configuration
  • Device Provisioning
  • Moves, Adds, Changes
  • Music on Hold Upload
  • Queue Management
  • Voicemail Management
  • Night Mode
  • Paging
  • Simultaneous Ring (group)
  • HIPAA Fax Compliancy

Custom Integrations

Fault Tolerant

  • Active-Active Architecture
  • Geo-distributed
  • Highly Scalable
  • Rolling and Hitless upgrades
  • High Availability Architecture