NEXT GENERATION VOICE SOLUTIONS

Scaleable Voice over IP Solutions

One platform to manage all employee and customer communication integrated with robust features that scale to any any business size.

Included Hardware

Every extension is configured with a Polycom VVX500 desk phone.

Thats right! We provide enterprise-grade equipment to ensure a quick and smooth deployment.

If the phone malfunctions don’t worry, we can resolve most issues remotely and in some cases provide next-day replacement at no additional cost to you!

Little to no capex means keeping money in your pocket!

USER FEATURES

  • Account-Authorization Codes
  • ANI/CLI Customizations
  • Anonymous Call Rejection
  • Authentication by Digest
  • Busy Lamp Field
  • Call Forwarding
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Not Reachable
  • Find Me (multiple numbers)
  • Sync with Server
  • Call Logs (Inbound and Outbound)
  • Call Monitoring
  • Automatic Recording
  • Supervising Mode
  • Silent Monitoring
  • Call Notify
  • Call Pick Up
  • Call Pick Up Department
  • Call Pick Up Domain
  • Directed Call Pickup
  • Call Recording
  • Call Return
  • Real-time User Portal Call Status
  • Call Transfer
  • Attended Transfer
  • Blind Transfer
  • Intercom Transfer
  • XMPP Chat Support
  • Transfer to Voicemail
  • Call Waiting
  • Calling Line ID Delivery Blocking
  • Calling Name Retrieval
  • CDRs
  • Charge or Billing Number
  • Client Call Control (API and User Portal)
  • Conferencing (Multi-Way Calling)
  • Convene Conference
  • Invite Attendees
  • Multiple Conference Rooms
  • Scheduled/Instant Conference
  • Web-based Setup
  • Device Auto Provisioning
  • Direct Inward Dialing
  • Directed Call Park
  • Directed Call Pickup
  • Diversion Inhibitor
  • Do Not Disturb
  • Sync with Server
  • Extension Dialing
  • External Calling Line ID Delivery
  • Hunt Groups
  • In-Call Service Activation
  • Instant Messaging (via SIP SIMPLE)
  • Intercom
  • Internal Calling Line ID Delivery
  • Last Number Redial
  • Message Waiting Indicator
  • Music-On-Hold
  • System Default Music-on-Hold
  • Personalized Music-on-Hold
  • Phone Status
  • Presence
  • Privacy
  • Selective Call Acceptance
  • Selective Call Rejection
  • Simultaneous Ring
  • Shared Call Appearance
  • Three-Way Call
  • Two-Stage Dialing
  • Video Telephony
  • Voicemail
  • Default Greetings
  • Customizable Greetings
  • Name Recording
  • Email Notification
  • Voicemail Forwarding
  • Forwarding to Email
  • User Portal (View, Save Delete)
  • Voice Messaging Group
  • Voice Messaging Call Back
  • Voice Mail Transcription
  • Web User Portal
  • Contact List with Presence
  • Click to Call
  • Inbound Call Handling Rules
  • Screen Pops Messaging

GROUP FEATURES

SYSTEM FEATURES

  • ACD
  • Auto Attendants
  • Personal Auto Attendants
  • Scheduled Auto Attendant
  • Chained Auto Attendants
  • Barge In
  • Business Trunking
  • Call Intercept
  • Call Park
  • Directed
  • Dynamic
  • Calling Group ID Deliver
  • Configurable Extension Dialing
  • Configurable Feature Codes
  • Configurable Directories
  • Device Inventory
  • Department Support
  • Group Announcements
  • Group Custom Ring Back
  • Group Instant Messaging
  • Hot Desking
  • Hoteling
  • Hunt Groups
  • Instant Group Call
  • Listen In
  • Office Manager Portal (Web portal)
  • Active Calls
  • Auto Attendant Designer
  • Call Records
  • Call Statistics
  • Conference Bridge Configuration
  • Device Provisioning
  • Moves, Adds, Changes
  • Music on Hold Upload
  • Queue Management
  • Voicemail Management
  • Night Mode
  • Paging
  • Simultaneous Ring (group)
  • HIPAA Fax Compliancy

Custom Integrations

Fault Tolerant

  • Active-Active Architecture
  • Geo-distributed
  • Highly Scalable
  • Rolling and Hitless upgrades
  • High Availability Architecture